Our policies, accreditations and certificates

At Lactalis Australia, we are committed to operating responsibly, ethically, and in line with Australian legislation, industry standards, and Lactalis Group requirements. Our policies reflect our core values and guide our people, partners, and suppliers across key areas such as product quality, food safety, workplace health and safety, environmental responsibility, privacy, ethical conduct, and human rights.

Below is an overview of some of the policies that help guide our operations and articulate the standards we seek to uphold across the business.

COMPLIANCE POLICIES

Lactalis Australia maintains a range of compliance‑related policies that guide responsible business conduct, including those relating to ethical behaviour, privacy, modern slavery, whistleblowing, and corporate governance. These policies support our commitment to transparency, accountability, and lawful operation.

Click here to find out more about our Whistleblower Policy
Click here to find out more about our Modern Slavery Statement
Click here to find out more about our Lactalis Group Supplier Code of Conduct
Click here to find out more about our Privacy Policy
Click here to find out more about our Credit Reporting Policy

HEALTH, SAFETY & ENVIRONMENT (HSE) POLICIES

Our HSE framework outlines the standards and practices that support a safe working environment and help us meet our obligations under workplace health and safety legislation across all sites.

Click here to find out more about our Health, Safety and Environmental Policy

QUALITY POLICIES & ACCREDITATIONS

Lactalis Australia maintains food safety and quality management systems designed to support compliance with applicable National and State Food Standards.

These systems are supported by various certifications and licences held across our operations. These include a combination of regulatory and voluntary certifications that are reviewed and updated periodically in line with applicable requirements.

Click here to find out more about our National Quality Policy
Click here to find out more about our Genetic Modification Policy
Click here to find out more about our Allergen Policy

FSSC 22000

Bendigo FSSC
Campbellfield FSSC
Clarence Gardens FSSC
Darwin FSSC
Griffith FSSC
Harvey FSSC
Jalna FSSC
Jindi FSSC
Lemnos FSSC
Lidcombe FSSC
Longwarry FSSC
Nambour FSSC
Rowville FSSC
Tamar Valley FSSC

HACCP Certificates

Harvey Fresh (WA) HACCP

BRC Global Food Safety Certificate

Brisbane BRC
Richlands BRC

ACO Organic Certificates

Griffith ACO
Jalna ACO
Lemnos ACO

Kosher Certificates

Brisbane Kosher
Clarence Gardens Kosher
Griffith Kosher
Harvey Kosher
Jalna Kosher
Lidcombe Kosher
Longwarry Kosher
Rowville Kosher
Tamar Valley Kosher

Food Authority Licences

Bendigo (DFSV)
Brisbane (SFQ)
Campbellfield (DFSV)
Clarence Gardens (DairySafe)
Darwin (NT Health)
Harvey (WA Health)
Jalna (DFSV)
Jindi (DFSV)
Lemnos (DFSV)
Lidcombe (NSW Food Authority)
Longwarry (DFSV)
Nambour (SFQ)
Rowville (DFSV)
Tamar Valley (TDIA)

DAFF Manage and Control

Bendigo
Brisbane (Factory)
Brisbane (Warehouse)
Campbellfield
Clarence Gardens
Harvey
Jalna
Jindi
Lemnos
Lidcombe
Longwarry
Nambour
Richlands
Rowville
Tamar Valley

Insurance Certificates

Lactalis Australia holds several insurance policies to support its operational, legal, and contractual requirements. Certificates of Currency are updated periodically in line with policy renewal cycles.

Motor Fleet Insurance
Personal Accident Insurance
Lactalis Australia Public and Products Liability Insurance
Lactalis NSW Workers Compensation
Lactalis QLD Workers Compensation
Lactalis SA Workers Compensation
Lactalis VIC Workers Compensation
Lactalis WA, ACT, NT, TAS Workers Compensation
Harvey Fresh (1994) Ltd WA Workers Compensation
Harvey Fresh Juice NSW Workers Compensation
Jalna VIC Workers Compensation
Jalplas VIC Workers Compensation
Koyuga Bio Farm VIC WorkCover Insurance
Lactalis Jindi VIC Workers Compensation
Lemnos VIC Workers Compensation
Longwarry Food Park VIC Workers Compensation
Sanulac Nutritionals Australia - Public Products Liability
Sanulac NSW Workers Compensation
Sanulac QLD Workers Compensation
Sanulac VIC Workers Compensation
Sanulac WA Workers Compensation