Our policies, accreditations and certificates

At Lactalis Australia, we are committed to operating responsibly, ethically, and in line with Australian legislation, industry standards, and Lactalis Group requirements. Our policies reflect our core values and guide our people, partners, and suppliers across key areas such as product quality, food safety, workplace health and safety, environmental responsibility, privacy, ethical conduct, and human rights.

Below is an overview of some of the policies that help guide our operations and articulate the standards we seek to uphold across the business.

COMPLIANCE POLICIES

Lactalis Australia maintains a range of compliance‑related policies that guide responsible business conduct, including those relating to ethical behaviour, privacy, modern slavery, whistleblowing, and corporate governance. These policies support our commitment to transparency, accountability, and lawful operation.

Click here to find out more about our Whistleblower Policy
Click here to find out more about our Modern Slavery Statement
Click here to find out more about our Lactalis Group Supplier Code of Conduct
Click here to find out more about our Privacy Policy
Click here to find out more about our Credit Reporting Policy

HEALTH, SAFETY & ENVIRONMENT (HSE) POLICIES

Our HSE framework outlines the standards and practices that support a safe working environment and help us meet our obligations under workplace health and safety legislation across all sites.

Click here to find out more about our Health, Safety and Environmental Policy

QUALITY POLICIES & ACCREDITATIONS

Lactalis Australia maintains food safety and quality management systems designed to support compliance with applicable National and State Food Standards.

These systems are supported by various certifications and licences held across our operations. These include a combination of regulatory and voluntary certifications that are reviewed and updated periodically in line with applicable requirements.

Click here to find out more about our National Quality Policy
Click here to find out more about our Genetic Modification Policy
Click here to find out more about our Allergen Policy

FSSC 22000

Bendigo FSSC
Clarence Gardens FSSC
Darwin FSSC
Griffith FSSC
Harvey FSSC
Jalna FSSC
Lemnos FSSC
Longwarry FSSC
Nambour FSSC
Rowville FSSC
Tamar Valley FSSC

HACCP Certificates

Harvey Fresh (WA) HACCP

BRC Global Food Safety Certificate

Brisbane BRC
Campbellfield BRC
Jindi BRC
Lidcombe BRC
Richlands BRC

ACO Organic Certificates

Griffith ACO
Jalna ACO
Lemnos ACO
Rowville ACO

Kosher Certificates

Brisbane Kosher
Clarence Gardens Kosher
Griffith Kosher
Harvey Kosher
Jalna Kosher
Lidcombe Kosher
Longwarry Kosher
Rowville Kosher
Tamar Valley Kosher

Food Authority Licences

Bendigo (DFSV)
Brisbane (SFQ)
Campbellfield (DFSV)
Clarence Gardens (DairySafe)
Darwin (NT Health)
Harvey (WA Health)
Jalna (DFSV)
Jindi (DFSV)
Lemnos (DFSV)
Lidcombe (NSW Food Authority)
Longwarry (DFSV)
Nambour (SFQ)
Rowville (DFSV)
Tamar Valley (TDIA)

DAFF Manage and Control

Bendigo
Brisbane (Factory)
Brisbane (Warehouse)
Clarence Gardens
Harvey
Jalna
Jindi
Lemnos
Lidcombe
Longwarry
Nambour
Richlands
Rowville
Tamar Valley

Insurance Certificates

Lactalis Australia holds several insurance policies to support its operational, legal, and contractual requirements. Certificates of Currency are updated periodically in line with policy renewal cycles.

Certificate of Currency - Motor Fleet Insurance
Certificate of Currency - Personal Accident
Certificate of Currency - Public and Products Liability Insurance
Sanulac Nutritionals Australia - Public-Products-Liability Insurance
Lactalis - NSW - Workers Compensation Certificate of Currency
Lactalis - QLD - Workers Compensation Certificate of Currency
Lactalis - SA - Return to Work SA Certificate of Registration
Lactalis - VIC - Workers Compensation Certificate of Currency
Lactalis - WA, ACT, NT, TAS - Workers Compensation Certificate of Currency
Harvey Fresh (1994) Ltd - WA - Workers Compensation Certificate of Currency
Harvey Fresh Juice - NSW - Workers Compensation Certificate of Currency
Jalna - VIC - Workers Compensation Certificate of Currency
Jalplas - VIC - Workers Compensation Certificate of Currency
Koyuga Bio Farm - VIC - WorkCover Insurance - Certificate of Currency
Lactalis Jindi - VIC - Workers Compensation Certificate of Currency
Lemnos - VIC - Workers Compensation Certificate of Currency
Longwarry Food Park - VIC - Workers Compensation Certificate of Currency
Sanulac - NSW - Workers Compensation Certificate of Currency
Sanulac - QLD - Workers Compensation Certificate of Currency
Sanulac - VIC - Workers Compensation Certificate of Currency
Sanulac - WA - Workers Compensation Certificate of Currency